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Visible with TYPO3: Why openness helps

Visible with TYPO3: Why openness helps

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Many TYPO3 developers keep their expertise under wraps - which not only harms their own business, but also weakens the entire system. Here you can find out why open communication helps everyone.

Do you know this? A customer calls and says: "We need a new website. It needs to be secure, easy to maintain and future-proof." Not a word about WordPress, TYPO3 or other systems. He wants results, not technology.

That's exactly the point: most customers don't care about the CMS as long as their problems are solved. Nevertheless, many TYPO3 people hide their system as if it were a secret. This is not only detrimental to them, but to us all.

What customers really want (spoiler: not the CMS)

Typical customer statements: "Our editors should finally be able to work properly without things breaking all the time." Or: "I don't want a new website every two years just because the system no longer works."

These are real problems. And TYPO3 13 solves them damn well:

  • Plannable updates: no nasty surprises, longer runtimes
  • Clean permissions: editors only see what they need to see
  • Solid security: fewer night shifts due to hacked sites
  • Structured content: Maintain content without chaos

When you explain it like this, customers nod. Because it's their language.

Why we all have a problem when TYPO3 remains invisible

Here's the inconvenient truth: TYPO3 is strong in German-speaking countries, but often invisible internationally. While WordPress and co. beat their drums loudly, we keep our heads down.

This is not just a marketing problem - it is an existential problem for everyone who earns money with TYPO3.

Less visibility means:

  • Fewer new developers learning the system
  • Fewer companies that see TYPO3 as an option
  • Less investment in tools and extensions
  • Weaker market position compared to other systems

The consequence: In five or ten years, TYPO3 could become a niche solution. And then we can all retrain.

Anyone who uses TYPO3 and keeps quiet about it is making the system smaller than it is. Not out of malice - out of habit. But markets work on visibility. If only the others talk, the others win.

Your role: More than just a service provider

You are not just a TYPO3 user. You are an ambassador for a system on which your professional future depends.

Every positive mention, every solved customer problem, every successful post strengthens the entire TYPO3 ecosystem. And a stronger ecosystem means

  • More potential customers who know TYPO3
  • Better tools and extensions
  • More stable future prospects for your business
  • Greater appreciation of your expertise

That's not altruism - that's self-interest.

Visibility without bluster: how it works

You don't have to proselytize or badmouth other systems. A quiet, continuous presence beats shrill comparisons. Just show what you do and why it works.

Example: You post on LinkedIn: "Customer had 50 editors in different departments. Chaos with approvals. With TYPO3 Workspaces, everything now runs in a structured way - fewer queries, more relaxed teams."

No TYPO3 bashing of other systems. No technical wrangling. Just problem → solution → result. Everyone understands that.

Concrete quick wins: What you can still do this week

Social media (15 minutes)

  1. Expand profile line: "I build websites with TYPO3 13 - for companies that value longevity"
  2. A fixed post: "Why TYPO3? Because it gives my clients websites that last for years and are easy to maintain. Three advantages: [bullet points in client-speak]"
  3. Weekly mini-format: A real-life problem, how you solved it. 120 words is enough.

Website (one afternoon)

  1. "Why TYPO3" section: Four to five benefits - not features, but results
  2. Mini-case on the start page: "Challenge → Our approach → What came out of it"
  3. FAQ with five questions: costs, editorial convenience, updates, security, migration
  4. Footer line: "Technical basis: TYPO3 13 - for security and longevity"

Sales talks (at the next pitch)

  1. A slide on customer benefits: "Less maintenance effort, predictable updates, clear workflows"
  2. Briefly explain the upgrade path: "Longer service life, fewer system breaks"

That's it. No revolution, just small adjustments with a big impact.

What you should avoid

No platform bashing. "WordPress is crap" doesn't convince anyone. "TYPO3 is a good fit for companies with X or more employees" is more likely.

No technical jargon without a translation. "Extension development" means nothing to customers. "Customized functions for your needs" is what they understand.

Think consistently from the customer's point of view. Technology is a means to an end, not an end in itself.

An example from practice

Imagine this: A company with 50 employees, chaotic website maintenance, constant coordination problems between marketing and sales.

Your LinkedIn post could look like this:

"Problem: 50-strong team, one website, lots of chaos with updates. Marketing wanted to change quickly, sales needed approvals, IT was annoyed.

Solution: TYPO3 workspaces set up. Marketing can work directly, sales releases digitally, IT has peace of mind.

Result: Three months later, everything is running smoothly. Fewer meetings, more relaxed teams, website always up to date.

This is how I imagine modern content management."

No technical blah-blah. Just real problems and real solutions.

Why this works

People buy from people they trust. Trust comes from competence and clarity. Those who openly say "I work with TYPO3 because..." come across as more competent than those who talk around it.

Specialization is not a deterrent - it attracts the right customers. And they usually pay better because they value real expertise.

Start small, grow stronger together

You don't have to become a TYPO3 evangelist. Start small: Change your profile line today. Post once next week about a problem you've solved. Mention in your next sales call why you use TYPO3.

Small steps, taken continuously, create visibility without stress.

The great thing is that if more TYPO3 people think this way, the whole system becomes stronger. And ultimately, you benefit from this too. In five years' time, you still want to be able to make a good living from TYPO3 - then make it visible today.

You don't have to change everything immediately. Just realizing "I can talk openly about TYPO3 without proselytizing" is the first step. If you're interested in discussing this topic and want to see how others approach it, feel free to drop by the Business Roundtable Community. There, we regularly discuss practical marketing issues like this - without making a fuss, but with concrete ideas.

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Do you have a question or want to discuss the topic?

In the Community Hub for TYPO3 you can exchange ideas with other TYPO3 users. And if you don't want to miss any new articles: The TYPO3 Newsletter comes once a month, without spam.

Hi, I'm Wolfgang.

I have been working with TYPO3 since 2006. Not in theory, but in real projects with real deadlines. I've probably had the problems you're having three times already.

At some point, I started putting my knowledge into video courses. Not because I like being in front of the camera, but because I kept hearing the same questions over and over again. There are now hundreds of videos. Every single one was the result of a specific question from a specific project.

What makes me different from a YouTube tutorial: I not only know the solution, but also the context. Why something works. When it doesn't work. And which mistakes you can avoid because I've already made them.

My participants use me as a sparring partner. Not in the sense of "call me anytime", but like this: You come to the live session with a specific problem, post your question in the community or watch the appropriate video. And get an answer that works because it comes from practical experience.

As a member of the TYPO3 Education & Certification Committee, I make sure that the certification exams are kept up to date. What is tested there flows directly into my courses.